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FAQ
- 01At swimrightaway.com, make-up lessons are available exclusively within the originally registered session period. If you miss a class, you must arrange your make-up lesson before the end of your current enrollment term. This policy ensures that all students maintain consistent progress within the structured curriculum and that lesson availability is managed efficiently. To schedule a make-up lesson, please contact our support team as soon as possible so we can find a suitable time that fits within your active registration period.
- 02Give us a call at 224-763-1305, send us a text, or email us at headcoach@swimrightaway.com to get started with your swim lessons!
- 03You can pay by credit card, bank account, or other offline payment options. If you have questions about the best option for your family, contact us and we’ll help you sort it out!
- 04If a class has just one or two participants, we may consolidate it with another to ensure a great learning experience. Don’t worry—we’ll do our best to find the perfect class for your child to keep them swimming!
- 05To make the most of your lesson, please arrive at least 5 minutes early. A quick bathroom stop beforehand is also a great idea to avoid interruptions!
- 06Yes! Our coaches are certified through the American Swimming Coaches Association, and we use a low swimmer-to-instructor ratio to help every swimmer get quality attention and support. Yes! Our coaches are certified by both USA Swimming and the American Swimming Coaches Association (ASCA). We also maintain a low swimmer-to-instructor ratio to ensure that every swimmer receives quality attention and support.
- 07We focus on small-group lessons for personalized attention, and we also offer coaching options to match different goals. If you’re looking for the best fit, contact us and we’ll help you choose the right program!
- 08Yes, you can sign up any time! If you register after the 1st of the month, we’ll prorate your monthly fee so you only pay for the lessons you attend.
- 09Our lessons are held at the Wheeling Park District Indoor Pool. It’s a convenient spot for families and swimmers across the area!
- 10We teach swimmers of all ages! From young beginners to teens and adults, we offer lessons for every skill level, plus safety training and competitive coaching for swimmers who are ready for more.
- 11If you need to miss a class, please contact us as soon as possible. We’ll do our best to help with the next steps based on your program and schedule!
- 12Lesson length and frequency can vary by program. The best way to see current options is to check our online class schedule, where you can find the sessions that work best for your family!
- 13We’ll help you find the best fit based on age and skill level! If you’re unsure where to start, contact us and we can point you to the right class or coaching option.
- 14Please bring a swimsuit, towel, and any gear your swimmer uses regularly, like goggles. It’s also a good idea to arrive ready to go so class can start on time and stay focused on learning!
- 15Yes! We offer competitive coaching for swimmers who are ready to take the next step. Our coaches focus on technique, endurance, and race-ready skills to help swimmers build confidence and perform their best!
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